Your privacy matters. This policy explains what personal information Sally Kuter collects through sallykuter.com, how it is used, and who it is shared with. It is written to be clear and readable, not to bury you in legalese.
Sally Kuter operates as a sole trader based in Brisbane, Queensland, Australia. This policy is governed by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What information is collected
When you use this website, the following personal information may be collected:
- Contact details: your name and email address, submitted via contact forms, booking forms, or the free AI recommendation check.
- Usage data: information about how you browse this site, including pages visited, time on page, and device type, collected via analytics tools (see Section 3).
- Email subscription: your name and email address if you opt in to receive content, updates, or resources via email.
2. How your information is used
Information collected is used to:
- Respond to enquiries and schedule strategy calls or consultations
- Send the content, resources, or updates you requested
- Understand how the site is being used so it can be improved
- Communicate about services that may be relevant to you, where you have given consent
Your information is never sold, rented, or traded to third parties for marketing purposes.
3. Third-party tools and data sharing
This website uses third-party tools that may collect or process your personal information. Each tool is subject to its own privacy policy.
PostHog
This site uses PostHog to understand visits, traffic sources, page interactions, important button clicks, and conversions. PostHog also provides heatmaps and session recording so site usability can be improved. All form inputs are masked in session recordings, and names, email addresses, phone numbers, and free-text form responses are not deliberately included in custom analytics events.
PostHog may use cookies or browser storage to recognise a browser and connect activity across a visit. Analytics data is processed using PostHog's United States cloud service. PostHog's privacy policy is available at posthog.com/privacy.
Mautic
Forms on this site (the contact form, the booking form, and the free AI recommendation check) are delivered through Mautic, a marketing automation platform running at go.sallykuter.com. The details you submit, such as your name, email address, website, and your answers, are stored there so your enquiry can be answered, your booking followed up, or your results emailed to you, and, where you have opted in, to send occasional emails. You can unsubscribe at any time using the link in any email.
Cal.com
Booking a call uses an embedded Cal.com calendar. The details you enter to book (name, email, and any notes) are processed by Cal.com in accordance with their privacy policy at cal.com/privacy.
Embedded video
Some pages embed short videos hosted by Wave.video. Loading these embeds may allow Wave.video to set cookies or collect usage data in accordance with their privacy policy at wave.video/privacy.
4. Cookies
This website uses cookies and similar browser storage. These are small pieces of data stored on your device that help provide analytics and understand repeat visits. The types used include:
- Analytics storage: used by PostHog to measure site usage, interactions, conversions, and sessions
You can block or clear cookies and browser storage through your browser settings. Blocking analytics storage may reduce the accuracy of site-usage reporting but should not prevent you from reading the site.
5. Your rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information held about you
- Request that inaccurate or outdated information be corrected
- Request deletion of your personal information, subject to any legal obligations to retain it
- Withdraw consent for email communications at any time (unsubscribe link in every email)
To exercise any of these rights, contact via the contact form. Requests will be responded to within 30 days.
If you believe your privacy rights have not been respected, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
6. Data storage and security
Reasonable steps are taken to protect personal information from misuse, loss, and unauthorised access. This site uses HTTPS encryption for all data transmission.
Personal information is kept only as long as it is needed for the purpose it was collected, or as required by law. Enquiry and booking details are retained for up to 24 months after our last contact, and email subscriber details until you unsubscribe or ask for removal. After that, data is deleted or anonymised.
Third-party platforms, including PostHog, Mautic, and Cal.com, may store or process data on servers outside Australia, including in the United States. Each platform maintains its own security and privacy practices.
7. Links to other websites
This site may contain links to external websites. This privacy policy does not apply to those sites. It is recommended that you review the privacy policy of any external site before providing personal information.
8. Updates to this policy
This policy may be updated from time to time. The date at the top of this page will reflect the most recent revision. Continued use of this site following any update constitutes acceptance of the revised policy.
9. Contact
For any privacy-related questions or requests: