AI visibility and systems for founder-led businesses

What I'm learning (and unlearning) about getting recommended by AI, simplifying operations, and building a business that runs without you. For service founders who want more headspace and less noise.

Latest writing · Page 1 of 2

Blog title graphic reading 'The FAQ Format AI Actually Quotes' with the tagline 'Write for people. Format for AI.' beside a photo of Sally Kuter.

  Search & Visibility

How to Write an FAQ That AI Actually Quotes

FAQs are the most quotable format for AI search, if you write the question potential clients actually ask and answer it in one liftable paragraph. Most fail both tests. Here's how to write one that gets cited.

9 min read

View post

An AI answer citing a named expert in their own distinctive voice rather than as a generic category description.

  Brand Voice & Messaging

Get Cited As Yourself: Why AI Visibility and Brand Voice Are One Job

Being cited in an AI answer is half the win. Being cited as yourself, recognisably, in your own voice and framing, is the other half. Here's why AI visibility and brand voice aren't two separate projects, and what happens when you treat them as one.

9 min read

View post

An annotated web page showing a question heading and a short, self-contained answer marked as the quotable block.

  Search & Visibility

What Makes a Page Citeable: The Structure AI Looks For

Citeability is a structure problem before it's a writing problem. Here's the anatomy of a page AI can lift a clean answer from, with a practical checklist you can apply to your existing content.

9 min read

View post

Title card reading AI Doesn't See Keywords, It Sees Entities, with a portrait of Sally Kuter surrounded by source labels for website, LinkedIn, reviews, content and directories all converging into one clear entity.

  AI Strategy

Entities, Not Keywords: How AI Understands Who You Are

AI engines don't match keywords to queries. They build a picture of you as an entity from every public signal they can find. When those signals disagree, the picture blurs and you stop getting recommended. Here's how entity-based understanding works and what to do about it.

8 min read

View post

Title card reading Why Being The Best Isn't Enough for ChatGPT, Perplexity and Google AI, with a network of connected nodes and icons marking a cited source and a recommended person.

  Search & Visibility

How AI Engines Decide Who to Recommend

AI doesn't rank the best business. It assembles a recommendation from the sources it can parse, trust, and quote. Here's the mechanism, explained plainly, and what you can actually do about it.

10 min read

View post

Sally Kuter looking confused beside bold text explaining that SEO is ranked by Google, GEO is recommended by AI, and AEO is cited in answers.

  Search & Visibility

What's the Difference Between SEO, AEO, and GEO?

SEO, AEO, and GEO are three distinct layers of search visibility. For service businesses, understanding what each one measures, how they differ, and what they require from you is now a practical decision, not a technical one.

10 min read

View post

Want to know if AI already recommends you?